Effective Date: June 23, 2024

Welcome to Sugar Creek Lavender Farm ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you confirm that you are at least 18 years old, or you are using our Services under the supervision of a parent or guardian who agrees to these Terms.

2. Products and Services

We offer a range of lavender-based products. All products and services are subject to availability, and we reserve the right to discontinue any product or service at any time.

3. Orders and Payments

Placing Orders: When you place an order through our website, you agree to provide current, complete, and accurate purchase and account information.· Payment: All payments must be made at the time of purchase. We accept major credit cards and other payment methods as indicated on our website.

Order Confirmation: Upon receiving your order, we will send an order confirmation email. This email does not signify our acceptance of your order; it simply confirms that we have received it.

Cancellation: We reserve the right to cancel any order for any reason. If we cancel an order, we will notify you and provide a full refund.

4. Shipping and Delivery

Shipping: We ship products to the addresses provided at the time of order. Shipping charges and estimated delivery times will be specified during the order process.·

Delivery: Delivery dates are estimates and may vary due to factors beyond our control. We are not responsible for any delays in delivery.

5. Returns and Refunds

Returns: If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange, subject to our Return Policy.

Refunds: Refunds will be processed within 30 days of receiving the returned item. Refunds will be issued to the original payment method.

6. Farm Visits and Events: Not open to the public at this time.

Reservations: Farm visits and events require advance reservations. Please check our website for availability and booking information.

Cancellations: If you need to cancel a reservation, please notify us at least 48 hours in advance. We may offer refunds or reschedule options at our discretion.·

Conduct: Visitors must follow all farm rules and guidelines. We reserve the right to remove any visitor who does not comply with these rules.

7. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the property of Sugar Creek Lavender Farm and is protected by copyright and trademark laws. You may not use any content from our website without our prior written permission.

8. Privacy Policy

Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms. By using our Services, you agree to the terms of our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Sugar Creek Lavender Farm shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Indiana, United States of America, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Indiana, United States of America.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at 317-439-6391.Thank you for choosing Sugar Creek Lavender Farm. We hope you enjoy our lavender products and services.

Traci Lavender

Sugar Creek Lavender Farm

Lebanon, Indiana